TO OUR VALUED CUSTOMERS

UPDATED: MARCH 23, 2020 | 9:50AM

In light of the developments regarding COVID-19, we’d like to first say that our thoughts and prayers are with all those affected by the virus.  At The Olive Kebab, the health and safety of our team members, customers, and communities are our top priority.  We have been closely monitoring the situation and are implementing these ongoing extra measures of cleanliness and safety.

At Olive Kebab, our purpose is to be a community gathering place, a trusted neighborhood restaurant where clean, quality and nourishing meals are served. As we live and work through the impact COVID-19 has on our Southern West Toronto and Etobicoke communities, we are here and stand ready to serve you. Our dedicated internal task force is monitoring the outbreak closely, staying up to date with all CDC, WHO and local public health official recommendations to keep our guests, team members and community safe. At a time where you are making important decisions for your loved ones, we will work even harder to keep your trust and confidence in us. The following outlines active measures we are taking:


Convenience & Ease of Use

-As the situation evolves, we will make the necessary changes to our business such that choosing Olive Kebab is as easy as ever.

-EFFECTIVE IMMEDIATELY, we are only opened for Delivery/ take-out orders ONLY until April 15, 2020, or further notice.

-We encourage you to order takeout and delivery via our website. Our online delivery partners are also ready to serve the comfort of Olive Kebab directly to your front door.

– Should you prefer to stay in your car to pick up your meal, simply call us upon arrival, and we will bring your takeout meal directly to your vehicle.

– If your upcoming catering plans require specialized packaging, please let us know, and we will do our best to make it happen. You can place your catering order here.

Cleanliness

– Effective immediately, we are removing all condiments and utensils from our condiment and utensil counters. All plates, cutlery, and condiments will be served to you rather than being available for self-service.

– All of our team members are focused on additional cleaning and sanitation procedures above and beyond our daily operating standards, especially in high touch and traffic areas.

Safety

– Our team members are trained, certified and accountable to food sanitation standards, including proper handwashing and hygiene. We have added designated hand sanitizing areas throughout each of our restaurants for our guests and teams alike.

– We wear gloves as mandated by the Department of Public Health.

– We require that our team members stay home if they are not feeling well.

We are all going through a challenging time right now and it is imperative that we come together as a community to do everything in our power to maintain and ensure the health and safety of our community and team members.

We thank you for your continued trust in us. We are confident in the safety, value and wholesome quality we serve daily. If you have any questions, comments or concerns, please contact us.

Sincerely,

The Olive Kebab Family